Simran Kaur Chadha

Background

About Simran Kaur Chadha

Seasoned engineering professional, having worked across multiple domains and turn-key/ turn-around/ start-up/ high-performing teams, successfully led and delivered numerous projects/ solutions/ programs enabling customer success and employee delight. As Director - CSA for EMEA region, is responsible for providing proactive support services to Microsoft's Small, Medium corporates through an engaged, energized, well skilled operationally efficient team, partnering with stakeholders across the businesses and time zones. Prior to the last few years in the Customer Experience and Success team, was working as a Senior Engineering Manager with rich and diverse experience in software engineering and software delivery especially delivery and people management experience. Has a proven track record of building, validating and delivering complex and scalable systems. Considers drive for results, people focus and customer focus as her forte. Likes to leverage the strengths of people she works with and believes that her personal alignment to the Microsoft Values has been a success factor behind her years at Microsoft, together with her passion towards learning, unlearning and relearning! Apart from delivery, key success factors have been the customer and processes focus – with extensive experience with Agile, SAFE, LSB, TDD, CMM, SDLC, ITLC and known for “turning RED/ YELLOW scenarios to GREEN!” Certified TSP/ PSP coach, SCRUM master, Agile Coach. Focused on delivery and organizational initiatives and efforts.