Simran Malhotra

Background

About Simran Malhotra

Welcome to my LinkedIn profile! I am Simran Malhotra, a skilled professional with experience in client servicing, conflict resolution, corporate communication, and customer retention for the past 10 years. I possess a natural sense of empathy that helps me to connect with people and understand their needs, making me an effective team player. My adaptability and accountability help me to thrive in dynamic work environments and take on new challenges. With a proven track record in Account Management, I have honed my skills in IT tools like Microsoft Office, Salesforce, Asana, Google Suite, Oracle, Esker, Zoom, Google AdWords, and Google Analytics. I am adept at managing client databases and analyzing account invoice status for large and medium-sized companies alike, reporting, driving the collection process, and developing customer, collections, and sales communication at scale. My expertise in corporate communication has led me to develop presentations, proposals, and client-facing reports, which have improved efficiency and communication with clients. In my previous roles, I have worked with leading industry partners and managed accounts India, UK and Ireland, building valuable relationships and achieving operational targets. I hold a Post Graduate Diploma in Corporate Account Management from Centennial College, a Post Grad Diploma Certification in Project Management from Durham College, a Post Graduate Diploma in Management in Media and Advertising from Welingkar Institute of Management, and a Bachelor's degree in Mass Media (Advertising) from K. C. College. In my free time, I enhance my knowledge and sharpen my skills through LinkedIn learning courses and other programs available online. I believe myself to be a lifelong learner as there is so much out there. If you are looking for a skilled professional with a passion for client servicing, conflict resolution, and corporate communication, please do not hesitate to reach out. Let's connect and explore potential opportunities.