Simran Sehgal

Background

About Simran Sehgal

Currently working as a German Business Travel Consultant at Amex GBT, where I handle travel-related queries from business clients in Germany via email. My role involves providing seamless support, ensuring efficient itinerary management, and addressing customer concerns with precision and professionalism. With prior experience as a Senior Representative, Operations (German Chat Process) at Concentrix, I have developed strong problem-solving skills, enhanced my ability to understand customer needs, and learned to provide quick and effective solutions. My background in Psychology has helped me stay motivated, adaptable, and positive in challenging situations. I thrive in dynamic environments, continuously learning and implementing innovative solutions to improve customer experience. Always eager to expand my knowledge and skills, I look forward to growing in the field of business travel consulting and customer service excellence.