Sindi Spasic

Background

About Sindi Spasic

Dedicated Customer Support Specialist with 6+ years of experience in Customer Service. I help companies keep and attract more clients by approaching each individual with compassion and commitment. Some examples include- Daily thank-you emails from new and regular customers becoming loyal company clients- Being promoted within Evolution to the management department where I further developed computer skills (Excel, Word, PowerPoint, JIRA, Slack Channel, Outlook, Chat Channel) and in-person customer skills (attention to detail, flexibility, communication, organization, relationship-building, decision-making, versatility)- Constant learning and improvement of three main ways of communicating with customers: in person, via phone, or by text messaging (email or chat). I get excited about opportunities where I can offer more than one possible solution to the customer and build strong personalized relationships where they are happy to come back for our services. Traveling and learning about other cultures is a big passion of mine, which helps me excel in understanding the diversity of every individual's problem, complaint, issue, or question.