Sinothile Masondo

Background

About Sinothile Masondo

Professional black female with 7 years working experience in the field of Information Technology. Most recent position was a Team leader service delivery, responsible for managing and supporting end uses with IT, hardware provision, incident management and request approval at Absa Bank. Previous position held was an IT Project Administrator, Desktop support engineer, Internship and Learnership at Absa Bank. Educational credentials is a National Certificate in Systems Support at a NQF level 5. Key competencies are: providing exceptional customer service; managing Hardware and software requests and incidents; Analyzing; providing input and feedback and ensure reliable service through sharing information with others. Future goals include utilizing key strengths and experience into new career challenges.