Sky Hay
Claims Analytics Consultant at Co-Operators
Based in Waterloo, Canada
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Seniority
Other
Department
Other
Location
Waterloo
Industry
Financial Services
Company size
7.8K
Contact information
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s•••••••@cooperators.ca
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Background
About Sky Hay
I bring a full-spectrum approach to Claims Analytics, combining technical capability, operational fluency, and behavioral insight to uncover the real drivers of performance. I work hands-on with data, from querying and modeling to building research frameworks and feedback systems that generate meaningful insights. Paired with my background in social science and years of insurance operations experience, I interpret results in context- connecting analytics to both the systems that produce them and the people they impact. Whether it’s linking NPS to quality metrics, designing a survey, or presenting data stories to Claims management, I thrive in the space where technical rigor meets human understanding. At the core, I’m passionate about translating complexity into clarity- bridging data, strategy, and human behavior so organizations don’t just perform better, they evolve.
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