Smit Joshi
Resolution Specialist at Group Bayport
Based in Gandhinagar, India
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Seniority
Staff
Department
Operations
Location
Gandhinagar
Industry
Printing Services
Company size
1.1K
Contact information
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s•••••••@groupbayport.com
Phone
5 credits+91 ••• •••• ••••
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Background
About Smit Joshi
Customer-focused and technically adept professional with over 2 years of experience in customer support and issue resolution, combined with hands-on exposure to no-code development platforms. Proven ability to manage escalations, troubleshoot customer issues, and communicate effectively with global clients via phone and email. Experienced in using support tools like Freshdesk and Excel, with foundational knowledge of SQL databases, object-oriented programming (OOP) concepts, and basic networking protocols. Adept at working collaboratively across teams and committed to delivering excellent customer experiences in high-pressure, night-shift environments
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