Smitha Keshavamurthy

Background

About Smitha Keshavamurthy

I’m an accomplished and results-oriented professional with extensive experience coordinating day-to-day administrative functions and delivering outstanding customer experience to drive organizational growth within highly competitive sectors. Over the course of a distinguished career, I’ve successfully refined my ability to envision new strategies for streamlining operations, implement industry best practices, drive customer service excellence, cultivate trust-based relationships, and achieve challenging targets. As a former Branch Manager, I know how to orchestrate end-to-end retail banking services for diverse customers based on their individual needs while promptly resolving all grievances in a professional and courteous manner. Presently working as an Associate - Service and Administrator with the Zagga Group, I’ve effectively transferred my multi-dimensional banking skillset to provide services to business clients. Repeatedly recognised by my superiors for exceeding expectations in every role previously, I’ve strengthened my reputation as a self-motivated professional able to quickly adapt and thrive in fast-paced team environments. I’m technically proficient in latest organisational software tools, including Microsoft Office Suite, Lotus Notes, HRMS, among others. I possess excellent written and verbal communication skills, including conflict resolution, negotiation, problem solving, and ability to build consensus among all stakeholders. Please feel free to review my profile or contact me at smithak.84@gmail.com with any thoughts or questions about my work. Looking forward to expanding my professional network and exploring exciting opportunities.