Sneha Latha

Background

About Sneha Latha

Have experience of 11+ IT experience out of which 6+ in Capgemini and 2+ as a Software Engineering Analyst in Accenture. Over 5+ years of experience as Salesforce.com Developer, analyst and excellent experience as Certified Salesforce Admin as well. Acquired certification in Salesforce certified Admin Exam. Experienced in Marketing Cloud Email Studio. Experience in Administration, Configuration, implementation, Lightning, Apex, Data Loader and support experience with Salesforce Platform Experience in SFDC Development implementing the Apex Classes, Triggers, Visual Force Pages. Used Email to Case, Web to Case features in one of application through which the customers can create and manage the cases Experience with SFDC Service Console, Customer Portal, Case management, Knowledge base, customer communities and service account management. Good insight in Insurance and Financial Domain Hands-on experience in Marketing Cloud Email, Data and Subscriber Management. Experience in 3 months of Onsite experience on Application Development Maintenance and support using Java and various J2EE technologies Experience in RDBMS, SQL and PL/SQL Concepts Excellent team member possessing good communication and interpersonal skills. Would take up assignments with enthusiasm and challenges, playing positive role in the team and ability to interact with individuals at all levels. Expertise with Administration and configuration of Salesforce.com CRM to populate and maintain data.