Sneha Shah
Integration Project Manager at Eclinicalworks
Based in Vancouver, Canada
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Seniority
Manager
Department
Information Technology
Location
Vancouver
Industry
Software Development
Company size
5.3K
Contact information
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s•••••••@eclinicalworks.com
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Background
About Sneha Shah
Highly effective strategic account manager with 3 yrs of experience in Healthcare IT with excellent communication, coordination & management skills- Updated with product & process knowledge ensuring providers access the EHR with ease resulting in delivering efficient and timely patient care- Ensuring that the EHR, companion products as well as system components such as DB engines (MYSQL or MSSQL) and tomcat versions are up-to-date- Excellent in building and managing client relationship, client business assesement, risk and SWOT analysis-Developing and managing project plans for upgrading EHR, companion products and interface technologies- Experience in Analysis, deployment planning and problem solving in a timely manner leading to enahnced customer satisfaction expenrience- Managing escalations and create a root cause analysis report to identify risks and prepare a preventive plan of action to further communicate it with the stakeholders and customers- Liaise with internal teams to get resolutions to customer queries or cases in a timely manner.
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