Verified recordFinancial Services

Sofia Fernandes

Third Party Ops Manager at Euronext

Based in Matosinhos, Portugal

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Seniority

Manager

Department

Operations

Location

Matosinhos

Industry

Financial Services

Company size

1.8K

Contact information

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Email

1 credit

s•••••••@euronext.com

Phone

5 credits

+351 ••• •••• ••••

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Background

About Sofia Fernandes

As a KYC Team Leader at FinTrU, I manage a team of 8 professionals, focusing on monitoring Key Performance Indicators (KPIs), generating activity reports, and handling escalations. I also serve as the primary point of contact for stakeholders, ensuring timely updates on portfolio status and entity refresh. My goal is to foster a culture of continuous improvement within my team, conducting regular appraisals, end-of-year reviews, and development plans. Additionally, I review controls and procedures to enhance efficiency and minimize risks. With over 5 years of experience in the financial sector, I have developed strong skills in customer success, financing, and presentations. I hold a Master's degree in Medical Anthropology from Universidade de Coimbra and a Graduation in Biology. I am passionate about applying my knowledge and expertise to drive positive outcomes in my role.

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Sofia Fernandes Email & Phone Number @ Euronext | Kipplo Discover