Sofia Flores

Background

About Sofia Flores

I’m a senior-level operations leader with over 20 years of experience managing high-growth businesses in medical aesthetics, wellness, and healthcare retail. My specialty lies in scaling multi-location operations, building empowered teams, and aligning daily execution with longterm business goals. I’ve successfully launched new medical spa locations, led CRM migrations across markets, introduced high-margin service lines, and implemented performance-based training systems that increased location-level revenue by up to 35%. My leadership philosophy centers on transparency, team culture, and accountability. I’m passionate about driving operational efficiency, ensuring compliance, and delivering a best-in-class client experience. Whether I’m coaching a front desk associate or reporting KPIs to senior stakeholders, I bring strategic clarity and genuine care to every interaction. Open to executive roles in multi-unit wellness, aesthetics, or healthcare settings where I can contribute to growth, culture, and customer excellence.