Sofia Heard

Background

About Sofia Heard

I am a devoted team member with a curious mind and a hands-on attitude. I enjoy problem solving and I am not afraid to try and fail. I believe that a business thrives through the well-being of its staff - and satisfied customers. I have gained a vast experience from different kind of businesses, work tasks, teams, and managers over the years while working in Finland and abroad. My jobs have included different aspects of business operations ranging from payroll & bookkeeping to promoting & sales, dealing with either goods, services, or both. This is how I would describe myself in a nutshell: energetic, positive, open-minded enthusiastic learner, always aiming forward for better hands-on, can-do attitude, quick and accurate international mindset and experience understanding of business operations, process thinking leadership, management and organizational skills people-centric, socially intelligent customer experience & service design thinker fluent written and spoken