Sofia Shaldikova

Background

About Sofia Shaldikova

As a results-oriented Operations Manager with over nine years of experience in dynamic tech environments, I specialise in transforming complex problems into streamlined, scalable solutions. My background includes leading high-performing teams, optimising processes, and driving data-driven decision-making to enhance business efficiency and employee satisfaction- & : Skilled in tools like SQL, Looker, and Google Sheets, I harness data to create insightful dashboards and provide actionable insights that fuel strategic decisions- & : Passionate about continuous improvement, I have successfully implemented process automation strategies that reduced manual effort, increased scheduling accuracy, and boosted operational efficiency- & : Dedicated to empowering my teams, I focus on mentorship, professional growth, and fostering a culture of collaboration. I’m proud to have led teams where multiple members have been promoted under my leadership: Proven ability to lead large-scale operational functions, from capacity planning to workforce scheduling, while balancing quality and cost-effectiveness- & : Holding Lean Six Sigma and Google Project Management certifications, I’m committed to ongoing professional development and staying at the forefront of industry trends. I thrive in environments where challenges spark innovation, driven by a passion for solving complex problems and inspiring professional growth.