Sofiane Abdelli
Help Desk Analyst at New England Law Boston
Based in Boston, United States
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Seniority
Staff
Department
Information Technology
Location
Boston
Industry
Higher Education
Company size
376
Contact information
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s•••••••@nesl.edu
Phone
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Background
About Sofiane Abdelli
As an IT Support Analyst at NEL | Boston:1. Responding to User Requests: reset passwords, send links for specific tech need, creating accounts, update software and operating systems, help with AV for professors.2. Troubleshooting and Problem Solving: identify the hardware or software issue then fix it or report it to IT Director or his assistant.3. System Maintenance and Updates: run machine updates and software updates including operating system and bios.4. Network Support: managing print servers and report any failures in data room.
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