Sofie Salet
Senior Customer Care Manager at Gostudent
Based in Florence, Italy
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Seniority
Manager
Department
Customer/Client Service
Location
Florence
Industry
Education Administration Programs
Company size
2.8K
Contact information
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s•••••••@gostudent.org
Phone
5 credits+39 ••• •••• ••••
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Background
About Sofie Salet
Multilingual customer care and leadership professional. As a Senior Customer Care Manager at GoStudent, I've excelled in maintaining team performance during leadership absences. I've honed my leadership skills, fostered open communication, and achieved with the team a remarkable >30% money received rate in the NL CC Market and a personal CSAT average of >96%. I am now eager to apply my leadership skills, customer care expertise, multilingual abilities, and drive for results in new challenges and opportunities that align with my career goals.
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