Sohil Mandavia

Background

About Sohil Mandavia

Hello! I’m Sohil, a result driven operations and customer service professional with over 6 years of experience in Dubai. I'm passionate about providing top-notch service to clients in a fast-paced environment, and I'm well-versed in transaction monitoring, which helps me identify and mitigate risks while ensuring compliance with regulatory requirements. In my current role, I've been able to drive customer satisfaction by being proactive in my communication and problem-solving. I always go above and beyond to exceed customer expectations, and my attention to detail has helped me identify opportunities for process improvement, leading to increased customer retention and revenue growth. My experience in operations and customer service has given me a deep understanding of complex financial market, and I've had the chance to work closely with the agents globally. If you're looking for someone who's passionate about delivering exceptional customer, then I'm your guy. I'm always up for new challenges and opportunities to grow. Let's connect!