Son Vu
IT Executive at British Council
Based in Vietnam
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Seniority
Staff
Department
Information Technology
Location
Vietnam
Industry
Non-profit Organizations
Company size
24K
Contact information
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s•••••••@britishcouncil.org
Phone
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Background
About Son Vu
I graduated from the Post and Telecommunications Institute of Technology in 2014. I started to work in IT field from 2014 included knowlege in the semi-Finance from 2019 (Bidding, Contract & Procurement procedures). Best Employee of the Year Award 2022-2023 (IT & Support team) Best Employee of the Year Award 2023-2024 (IT & Support team) Best Employee of the Year Award 2024-2025 (IT & Support 2018: MCSA (Microsoft Certified Solutions Associate)* 2021: CCNA (Cisco Certified Network Associate)* 2023: MD-102 (Endpoint Administrator Associate)* 2023: MS-102 (Microsoft 365 IT-Helpdesk/Global Service Desk: End-to End support, Onsite/Remote assist IT-System Engineer (Global Information Service) IT-Assistant Manager Knowledge of configuring and administering Cisco & Draytek devices * Cisco intergrated router series * Cisco Catalyst 2950/2960/9200 Series Switches * Cisco Aironet 2800 Series9120AX Series /Cisco Catalyst 9120 Series Access Points * Cisco Meraki MX 68/75/85 Security & SD-WAN Enterprise Security Appliance * Cisco Meraki MR 33/36/44 AP * Draytek Vigor2927, Vigor2962, Vigor300B * Draytek Vigor Knowledge of configuring and administering Server/Client devices * Dell PowerEdge R630 / ThinkSystem ST650 V3 Tower Server * Microsoft Windows Server 2008/2012/2016 (AD DS, DNS, DHCP, Files server, RADIUS, LDAP, Printer server. Web server, WSUS server, Hyper-V / VMware)* Dell Latitude / Lenovo ThinkPad laptop * Dell PC & AIO Optiplex / Lenovo ThinkCentre * Windows OS 7/10/11, ChromeOS Knowledge of configuring and administering cloud service * Microsoft 365 admin role (Entra ID, Intune, Azure, Exchange, Endpoint, PureView)* Office 365 admin role (SharePoint, Teams)* Service Now global service desk (from 2019 - now)* Knowledge of configuring and administering weak electric systems as CCTV, Access Control OTHER * Contact Call Centre /PBX: Aircall, Cisco Jabber, Panasonic, Yeastar * ServiceNow * Zscaler * Inventory, Purchase Procedure * Entry level of Programing with JavaScript (NodeJS, ReactJS)* SAP knowledge - Procurement/PR/PO creation, Payment on SAP, SAP budget management
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