Sonali Mane
Sr Fincrime Analyst at Cognizant
Based in Pune, India
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Seniority
Other
Department
Other
Location
Pune
Industry
IT Services and IT Consulting
Company size
352K
Contact information
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s•••••••@cognizant.com
Phone
5 credits+91 ••• •••• ••••
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Background
About Sonali Mane
I love to dig into customers problem and provide them quick solution. Currently working in KYC Analyst roll of payment team to tackle any customer issues internationally, while maintaining all the KPI's, allocating trouble tickets to different teams to prevent frauds. Have strong writing skills with attention to details and analytical skills. I came with an experience of IT sales and ed-tech field where assisted with negotiations while insuring excellent customer support with 97 percent customer satisfaction. Led piolet programa to analyze the root cause for DSAT, POC for escalation, customer query, product knowledge and guidence. I educate and drive myself to became better person I never stop learning and stay calm in adversity.
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