Sonam M.
Insights Program Manager at Amazon
Based in Bengaluru, India
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Seniority
Manager
Department
General Business & Management
Location
Bengaluru
Industry
Software Development
Company size
767K
Contact information
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s•••••••@amazon.com
Phone
5 credits+91 ••• •••• ••••
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Background
About Sonam M.
Insights Program Manager with 9+ years of experience in designing and executing user and business insights frameworks for voice/IoT and operational domains. Expert in analyzing beta/live feedback, managing cross-functional programs, and presenting actionable recommendations to senior leadership. Skilled in prompt engineering by leveraging Generative AI tools (ChatGPT, Gemini, Co-pilot, etc.), Excel (pivot/logical formulas), stakeholder management, and improving customer satisfaction and engagement. Currently, I leverage my strong critical thinking, teamwork, collaboration, professionalism, work ethics, and leadership capabilities to drive innovative solutions that improve business outcomes and streamline operations. In the future, I aim to continue to stay ahead of the curve in insights & program management domain, along with the latest cutting-edge technologies, to identify opportunities for growth and drive business outcomes.
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