Verified recordSoftware Development

Sonia Bhatia

National Key Account Manager @ resvu | Driving Growth with Customer-Centric Solutions at Resvu

Based in Adelaide, Australia

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Seniority

Other

Department

Other

Location

Adelaide

Industry

Software Development

Company size

Contact information

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s•••••••@resvu.io

Phone

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+61 ••• •••• ••••

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Background

About Sonia Bhatia

I am a certified customer experience professional (CCXP) and a National Sales and Key account manager at Resvu a leading software as a service (SaaS) company that provides solutions for Strata management and customer engagement. My core competencies include implementing Customer experience initiatives and analysing CRM systems such as Salesforce HubSpot and customer and employee satisfaction surveys using NPS and CES metrics. A strategic planner an innovative problem solver and a customer-centric leader who can demonstrate the value of excellent customer service and align complex customer solutions at the executive and department levels. I'm also skilled in event planning and management public relations and media and advertising and promotions. I am passionate about helping to build people-focused organisations and driving customer success and sales growth.

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