Sonia Khurana

Background

About Sonia Khurana

A versatile and skilled training professional with entrepreneurial skills, leadership qualities and excellent hands-on experience in training and content development for 14+ years. Always commended and recognized on numerous occasions for delivering quality output. I am a passionate learning and design practitioner and a keen strategist with global experience in learning and development, organisation design and talent development. Currently working with Infinity Labs and Palo Alto Networks with prime focus in delivering training, designing and writing courses, and directing enterprise initiatives. A proven track record of significant improvements in learning processes, productivity, quality, and customer satisfaction, and maintaining a positive work environment. I am a dynamic leader, strategic thinker and a decision-maker. I have experience in L&D strategic assessments and evaluation of the functional and digital maturity of L&D teams. I have worked with organisations in the strategy, design, and execution of commercial, best-in-class learning, transformation, change, and performance solutions.I have worked internally as a consultant for organisations Pan India and across the globe which has helped me glean insights working within an organisation and also to bring the outside in when needed.I have worked with multiple industries including Aviation, Hotel, Tourism, Education (Schools, Colleges) and IT industries which have given me a huge platform to become more resilient, adaptable, creative and to stay motivated always.KEY ACHIEVEMENTS18+ years of progressive experience across Learning & Development, leadership development, capability building, facilitation, operations, and stakeholder management. Trained and influenced individuals across corporate, institutional, academic, and service environments. Contributed to 30% improvement in business ROI / performance outcomes through business-aligned learning interventions and capability-building strategies. Consistently delivered 85% NPS and 90+ CSAT through learner-centric design, facilitation excellence, and stakeholder partnership. Designed and led high-visibility internal learning journeys such as Pathshala and Chanakya. Delivered leadership interventions including Executive Presence, DISC-based workshops, communication excellence, and customer-centric capability programs. Combined strategic L&D leadership with strong operational and entrepreneurial business exposure across multiple industries.