Sonja H.
Servicenow Principal Business System Analyst at Workday
Based in San Francisco, United States
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Seniority
Other
Department
Other
Location
San Francisco
Industry
Software Development
Company size
23K
Contact information
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s•••••••@workday.com
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Background
About Sonja H.
The key to an organization's success is implementing workable, scalable solutions aligned with security, compliance, and the way teams work. Experienced with ambiguity in fast-paced and regulated environments. 10+ years experience as a ServiceNow Analyst with a strong background in designing, developing, and maintaining ServiceNow offerings for a diverse business clientele. Seasoned competencies with SDLC, the scope of agile / blended models, and managing shifting priorities. Passionate about ITSM, ITIL, business process efficiencies, and service / offering management. Atlassian (Jira), ServiceNow ITSM, ITOM, CMDB, custom applications, and process detangling.
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