Seniority
Staff
Department
Operations
Location
Fairfield
Industry
Insurance
Company size
47K
Contact information
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s•••••••@humana.com
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Background
About Sonja Ihlenfeld
Motivated professional with 20+ years of experience providing exemplary customer service in diverse environments. Tactful communicator with excellent phone demeanor, and a skill for resolving conflict with diplomacy and efficiency. Regarded as a valuable guide and informational resource by peers due to problem solving and crisis intervention abilities. Proven skill for balancing multiple assignments simultaneously and mediating conflicting priorities.
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