Sonja Pollanen
Digital Ecosystem and Communications Manager at Nokia
Based in Espoo, Finland
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Seniority
Manager
Department
Other
Location
Espoo
Industry
Telecommunications
Company size
100K
Contact information
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s•••••••@nokia.com
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Background
About Sonja Pollanen
My expertise in a nutshell- 15+ years of experience in customer service and client interaction roles across B2C and B2B sectors, working with global brands such as Nokia, Epson (Sellbytel), and MTV3- 6+ years of interdisciplinary research experience in Europe as part of an ERC-funded project (€1.8M), exploring human relationships with technology (ERC GA 694893, SENSOTRA)- 7+ years of experience in community management, strategic marketing, and leveraging customer insights to drive engagement and growth. Proven leadership skills through positions of trust and a track record of managing complex projects effectively. Key Competencies- Exceptional skills in presentation, PR, media relations, project management, and writing- Published author in international top journals (e.g, SAGE, Bloomsbury) and experienced academic peer reviewer. Skilled in bridging strategic vision with actionable outcomes, delivering impactful results in dynamic and interdisciplinary environments.
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