Sonya Baker

Background

About Sonya Baker

Tactical, resourceful, and versatile Employee Benefits Configuration Analyst with more than 10 years of experience leading, managing, and solving comprehensive and complex business issues related to system management, compliance, database management, benefits processing, and enrollment administration. Process-driven business to business thought leader with an outstanding ability to drive results through diagnostic problem solving, SQL Query optimization, qualitative and quantitative analysis, and the resolution of organizational pressing issues and long-term business objectives. Acclaimed business professional and master problem solver with a proven record of conducting the research policy and system analysis required to streamline operational efficiencies and can develop the differential processes required to provide the insight, training resources, and the feedback needed to close the gap between everchanging insurance implementation guidelines and enterprise objectives. A proven solutions-driven team player with impeccable people and process management skills capable of leveraging my remarkable influence management and consultative abilities to identify underutilized resources and knowledge gaps and can provide the directional guidance required to improve functional expertise and lead the charge in solving for mission-critical goals. A passionate and dedicated thought leader and innovator who isn't afraid to present new ideas to improve organizational performance and inner connectivity. Adept in both unionized and nonunionized employee benefits implementation and cross-functional coordination; vast experience across 8 nationally branded health insurance providers, including Medicare and significant experience in project management and onboarding.#benefitsconfiguration #benefitsenrollment #sql #html #benefitsadmin #projectmanagment #implemenation #crossfunctionalleadership