Sonya James

Background

About Sonya James

I am a seasoned data management and process improvement professional with 15+ years of experience in enhancing business operations through strategic leadership, data governance, and customer-centric approaches. Recognized for my expertise in master data management, process optimization, and cross-functional collaboration, I have a proven history of driving company growth and operational excellence. Currently, I serve as the Director of Product Information and Process Management at Highline Warren. In this role, I lead initiatives to enhance master data management, optimize product lifecycle processes, and strengthen data governance frameworks. My focus is on fostering a culture of data excellence and delivering measurable business impacts through seamless product information management and operational improvements. Previously, at The Vitamin Shoppe, I spearheaded the implementation of the STEP STIBO PIM system, a project that significantly improved data quality and supported the successful launch of the Dropship program. My work also included leading training programs, improving vendor EDI compliance, and driving performance enhancements across merchandising data operations. Colleagues describe me as a collaborative, results-oriented leader passionate about driving continuous improvement and building strong partnerships with stakeholders. My approach combines strategic planning, resource optimization, and effective communication to support business goals. Beyond my professional achievements, I’m an avid sports fan (Go Knicks!), music enthusiast, and enjoy exploring new cities and neighborhoods. I welcome opportunities to connect with former colleagues, industry peers, and professionals who share a passion for innovation and data-driven success. Feel free to reach out via this profile to connect or collaborate.