Sonya Slaughter
Customer Service Manager at Adt
Based in Dallas-Fort Worth, United States
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Seniority
Manager
Department
Operations
Location
Dallas-Fort Worth
Industry
Consumer Services
Company size
26K
Contact information
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s•••••••@adt.com
Phone
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Background
About Sonya Slaughter
I am a call center manager working to improve the workflow of the call center support and operation. My expertise includes call center management, data analysis and interpretation, training and employee development, process improvement, purchasing, negotiating, contract management, and capital projects. I enjoy generating new ideas and devising feasible solutions to broadly relevant problems. My colleges would describe me as a driven, resourceful individual who maintains a positive, proactive attitude when faced with adversity. Currently, I am seeking opportunities that allow me to develop and promote crm solutions, purchase quality product at best cost or support operations management.
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