Sooraj Simon

Background

About Sooraj Simon

A dedicated and results-driven professional with extensive experience in customer service, sales, and administrative roles. Skilled in managing high-volume transactions, providing exceptional service, and leading teams to achieve business goals. Proven ability to handle complex customer inquiries, maintain detailed records, and utilize product knowledge to drive sales. Adept in overseeing operations, training staff, and ensuring compliance with policies and regulations. Strong leadership and communication skills, with a focus on enhancing customer satisfaction and improving operational efficiency. • An enthusiastic individual with a Bachelor of Technology in Mechanical Engineering and a Post Graduate Diploma in Project and Operations Management. • Knowledge in software that includes MATLAB, Solid Edge and AUTOCAD. • Co-operate knowledge and experience in a wide variety of software, JIRA, Systematics, Biz Central, CSS, Finesse, Innovis, Concord Star Station, ETS, JEIN, MS Office and MS-DOS.