Soorya Es

Background

About Soorya Es

A highly motivated ERP Business System Analyst professional with knowledge and a demonstrated history of working in the computer software industry. Over 6+ years of work experience in ERP system modules. Have worked in Malaysia (onsite), Singapore (onsite), and India under the same Employer Ramco systems. A deep understanding and hands-on experience of on-premise and cloud-based ERP solutions. Strong business development professional graduated from Saintgits college of engineering. System analysis :* Skilled in MSSQL, Requirements Analysis, Agile Methodologies * Good knowledge in MS SQL Server, SQL Profiler, and Power BI.* Worked in the Human Capital Management domain with strong knowledge in Payroll management, Employee Induction, Time Management, Leave, Country Statutory, Recruitment, Performance management, Reimbursement(expenses), Time and attendance, finance integrations, and Bot/ Chatbot integration, Talent Management (Training, Career & Succession Planning) and other modules.* Hands on experience in updates and maintenance of payroll earnings and deductions codes.* Developed training plans, training materials and provided complete HCM product end-user training to multiple customers.* Prepared monthly reports such as service levels, tickets closed/opened/re-opened.* Managed CU upgrades of products and provided dedicated support.* Created Application support documentation to reflect current requirements and application usage.* 6+ Years of Experience in Technical Support, along with exposure to pre-sales activities and customer service.* Helps with the implementation/change requests and ongoing support for the enterprise resource planning (ERP)system. Business Analysis :* Elicit requirements and prepared technical design documents based on client requirements.* Created user stories to ensure requirements are met and clarify requirements for the team.* Translated business needs into functional and technical specifications.* Conducted Gap Analysis\ Scope Analysis\ Impact analysis on Business process.* Performed an AS-IS and TO-BE analysis and offer solutions that are appropriate for the business.* Conducted meeting with stakeholders and sent out meeting minutes to all attendees.* Delivered Requirement Traceability Matrix\ BRD\ FRD\ Use Case\ Process flow.* Testing and validation of requirements to ensure system solutions meet the business requirements.* Acted as a liaison between business users and the software developers.