Soumaya Jerbi
Bombardier - Bpc and Delivery Lead at Engage Esm, An Atos Business
Based in Birmingham, United States
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Seniority
Other
Department
Other
Location
Birmingham
Industry
IT Services and IT Consulting
Company size
119
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s•••••••@••••••.com
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Background
About Soumaya Jerbi
Senior ServiceNow Consultant with over 6 years of experience delivering impactful IT service management solutions for global organizations. I specialize in leading end-to-end ServiceNow implementations, from initial requirements gathering to deployment and ongoing support. Known for my ability to simplify complex processes, build strong stakeholder relationships, and drive user adoption through training and communication. My work has consistently improved IT service frameworks, operational efficiency, and business outcomes. Trilingual, I bring a multicultural perspective and the ability to collaborate seamlessly across diverse teams
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