Soumen Roy

Background

About Soumen Roy

Career Summary: • IT Support Engineer with 8+ years of experience in network systems, data centers & hardware maintenance • Skilled in troubleshooting, configuring, and maintaining physical/virtual environments, servers and storage. • Streamlining IT operations through automation, optimizing network routine & enhancing system reliability • Proven leadership in managing projects, supporting remote workforces & delivering seamless IMAC services • Experience with wireless network assessments (Ekahau, AirMagnet) and biometric systems integration. • Strong problem-solving skills to reduce downtime and ensure smooth IT operations. Objective: • To work as an IT Support Engineer, providing innovative solutions and optimizing systems for enhanced operational efficiency. Key Proficiencies: • IT Support & Troubleshooting • Network Administration • Data Center Management • Server & Storage Maintenance • Hardware & Software Installation • Wireless Network Surveys • Remote IT Support • IT Asset Management & Automation • System Migration & SCCM • Biometric Systems Integration Academic Qualification: • BSc. in Computer Science & Engineering from Bangladesh University of Professionals with CGPA 3.08 out of 4 2015. Professional Experience: IT and Network Support Engineer, TECH DOMAIN (Freelancing) Mar’25 to till now Executive Officer (IT), Dutch Bangla Bank PLC Jun’22 to Feb’25 Senior Officer Sep’19 to Jun’22 Probationary Officer Nov’17 to Sep’19 IT Executive, RAYONTEX Ltd. Aug’16 to Nov’17 Support Engineer, RFL GROUP Oct’15 to Jun’16 Asst. Engineer, Information Department, YOUNG OPTICS May’15 to Sep’15 Professional Development: • Actively engaged in a multitude of seminars and events, delving into diverse topics and interacting with industry experts.