Soumi Chakrabarti

Background

About Soumi Chakrabarti

I am a Business Process Management professional with over 12 years of diverse experience across Sales Support, Customer Service, and MIS functions. I hold an MBA in Marketing and have worked with leading organizations like GlaxoSmithKline Healthcare Ltd, Tata Motors (Regional Office – East), Valvoline Cummins Ltd, and currently, Aludecor Lamination Pvt. Ltd.Throughout my career, I have developed strong expertise in Supply Chain Management (SCM), focusing on order processing, sales and product forecasting, and the generation of various sales and customer service reports that support strategic planning and decision-making.In my previous roles, I’ve collaborated with cross-functional teams to ensure smooth business operations and enhance customer satisfaction. I bring a data-driven mindset and a passion for process optimization, aiming to bridge the gap between business goals and operational execution.With a deep understanding of both back-end systems and customer-facing processes, I strive to deliver value through efficiency, accuracy, and responsiveness. I’m always looking to grow professionally, learn new tools, and contribute to forward-thinking organizations.Let’s connect if you’re interested in sharing ideas around sales operations, business process improvement, or supply chain strategy.