Sourav Kk
Customer Success Specialist at Aramex
Based in Abu Dhabi, United Arab Emirates
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Seniority
Staff
Department
Customer/Client Service
Location
Abu Dhabi
Industry
Transportation, Logistics, Supply Chain and Storage
Company size
21K
Contact information
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s•••••••@aramex.com
Phone
5 credits+971 ••• •••• ••••
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Background
About Sourav Kk
Logistics & Customer Service Specialist with nearly 5 years of progressive experience in freight forwarding and supply chain operations across the UAE and GCC. Expertise in sea, air, and land freight operations including export/import shipments, cross trade, cross stuffing, ISO tank and flexi bag movements, courier logistics, and project cargo coordination.Proficient in RFQ management, competitive bidding, rate negotiation, shipment planning, freight coordination, customs documentation, and end-to-end logistics execution. Strong background in customer relationship management, shipment tracking, stakeholder communication, and invoicing control, ensuring operational efficiency and high service levels.Currently managing import logistics for the OFSE Division at Baker Hughes (Abu Dhabi), overseeing import documentation, customs clearance coordination, vendor and freight forwarder liaison, and cross-functional stakeholder communication to ensure timely and compliant cargo movement.
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