Souvik Bose

Background

About Souvik Bose

Passionate retailer with a demonstrated history in the retail industry. Professionally skilled in leadership role of Business Operations, Operations Management, Retail, Sales, Store Management & in Airport Retail. Presently working as a Strategic Leader & Profit Centre Head of 44 Shoppers Stop, Home Stop & All Airport stores across the largest top-line & most profitable region in the chain with a turnover of INR 1800Cr pa. Drove expansion & opening of new city & airports stores for deeper market penetration & reach. Successfully propelled stores to #1 position in Sales, EBITDA & Customer satisfaction through Process Re-Engineering, Digitization, Human Capital, Inventory Control, Cost, and Resource Optimization. Generating ideas about future retail activities to ensure a cutting-edge strategy, maintaining up to date knowledge of the marketplace, competitors and trends. Steering Change Management, New Age Digital Transformation Journey of store operations entailing identification & adoption of Digital Tools / Apps to reduce paper / manual work, leading teams towards the new digital world and making organizations future-ready as per consumer upscaling preferences. Successfully executed Digital and Operational Transformations, Business Process Re-Engineering & Change Initiatives, Go-to-Market Strategies, Sales Enhancement Initiatives, and Channel & Distribution Development Plans. Highly skilled in all aspects of Profit Centre Operations from SOPs, Budgeting, Capex, Retail Concept Building, Store Design, Layouts, Assortment Planning, Branding, Sales, Supply Chain, Stocks, KPIs & Team Management. Accelerated business momentum, footfall & market leadership through strategic CRM & Loyalty Programs, Offers, Merchandising, VM and Brand Promotions. Conducted Deep-Dive Analysis, Market & Industry Research, and Value Lever Analysis for improving EBITDA.