Sowmiya Sukumar

Background

About Sowmiya Sukumar

Quality Assurance Testing – 4 years • Application support Analyst – 3 years • In depth knowledge in “Software Development Life Cycle (PDLC)” and “Agile Scrum Methodology” • Experience in Complex Banking (Financial Services) Environment • Experience in handling Critical application issues in Non-Prod environments. • Expertise in triaging and escalating the environment related issues. • Perform root cause analysis and document the resolution procedures. • Tracking Server Inventory for Functional and Automation Testing. • Configuration Management of QA Servers (Version Mgmt) • Deployment Management and resolving any deployment issues. • Proficient in raising change requests and incidents in Service Now. • Involved in debugging error logs for application issue. Exposure to Jenkins, GITHUB, CI/CD Pipeline, DevOps,VISIO, Parasoft, Openshift and Azure. Extensive experience in Web Applications testing and API testing. Expertise in various testing techniques like Integration, Functional, Regression, User Acceptance testing etc. Hands on experience in preparing Test Plans, Test Cases based on Business Requirements and Technical Specifications Proficient in Defect Management tools like JIRA, Test Rail, HP ALM. Experience in Change management and incident management with Service Now. Good knowledge of front end and back end applications Good problem solving skills with a strong technical background, ability to work under pressure and meet tight deadlines