Sparsh Madaan
System Engineer at Infosys
Based in Bengaluru, India
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Seniority
Staff
Department
Information Technology
Location
Bengaluru
Industry
IT Services and IT Consulting
Company size
366K
Contact information
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s•••••••@••••••.com
Phone
5 credits+91 ••• •••• ••••
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Background
About Sparsh Madaan
Results-driven IT Operations Specialist at Infosys in infrastructure monitoring, incident management, and network support. Proficient in SolarWinds, Dynatrace, and ITSM tools with a track record of resolving critical outages (P1/P2), maintaining SLAs, and coordinating cross-functional teams. Skilled in ITIL Process, managing vendors, and improving operational efficiency through processing documentation. Strong communicator with expertise in stakeholder updates and access management (IAM).
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