Spencer W.

Background

About Spencer W.

With over 13 years of IT experience in various sectors, I am a Digital Technical Specialist at Microsoft, where I help customers make technical decisions to build tomorrow’s business and IT solutions based on Microsoft online services and solutions. I have a strong background in information technology, innovation, customer relations, and project management, and I am passionate about delivering high-value experiences for customers and partners.As a subject matter expert on my local sales team, I lead technical presentations, demonstrations, workshops, architecture design sessions, and production-ready pilots for the Microsoft 365 suite, with a focus on Security, Compliance, and Teams Voice and Device solutions. I work with partners and others to tailor my message, show our technology differentiation, and guide customers in decision making. I also contribute to process improvement, social networking, and CRM initiatives within Microsoft. I enjoy working with people of different backgrounds, abilities, opinions, and perceptions, and I embrace new approaches and discover ideas to create a better customer experience.