Sravan Katta
Quality Analyst at Tata Consultancy Services
Based in Hyderabad, India
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Seniority
Staff
Department
Other
Location
Hyderabad
Industry
IT Services and IT Consulting
Company size
723K
Contact information
Reveal Sravan's email and phone
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s•••••••@tcs.com
Phone
5 credits+91 ••• •••• ••••
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Background
About Sravan Katta
Overall 8 yrs of experience (2 yrs as QUALITY ANALYST). As a QA, audit Calls/Chats and share feedback with Associates; provide QA guidelines/SLAs training to new hires; Ensure all agents adhere to the process and be compliant.
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