Sravani K.
Senior Servicenow Developer at Zurich Insurance
Based in Hoffman Estates, United States
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Seniority
Staff
Department
Information Technology
Location
Hoffman Estates
Industry
Insurance
Company size
47K
Contact information
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s•••••••@zurich.com
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Background
About Sravani K.
ServiceNow Developer with over 5+ years of hands-on experience delivering scalable and innovative solutions within the ServiceNow platform. I’ve worked extensively across modules including ITSM (Incident, Problem, Change), HR Service Delivery (HRSD), Customer Service Management (CSM), and the Service Catalog. My technical strengths include scripting with JavaScript, Glide APIs, and developing custom business rules, client scripts, UI policies/actions, script includes, and integrations. I’ve contributed to enterprise-grade implementations and enhancements that improve user experience and operational efficiency. With a strong foundation in Agile and SDLC methodologies, I collaborate cross-functionally with stakeholders to translate business needs into high-impact ServiceNow configurations. Passionate about continuous learning, I’m on a path to mastering architecture-level design in the ServiceNow.
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