Srdan Lausev
Technical Support Specialist at Byd Austria
Based in Vienna, Austria
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Seniority
Staff
Department
Information Technology
Location
Vienna
Industry
Automotive
Company size
23
Contact information
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s•••••••@bydauto.at
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Background
About Srdan Lausev
I am a Technical Support Specialist at BYD Austria, with nearly 6 years of experience at Tesla and over 15 years of overall experience in the automotive industry. My background is in diagnostics, high-voltage systems, and hands-on workshop support. At BYD, I support the brand’s rapid expansion across Austria by focusing on technical ticket handling, OTA updates, and direct assistance to workshops. I work closely with both local service teams and R&D to ensure technical clarity and improve support processes. I bring practical experience in high-voltage and low-voltage systems, CAN/LIN diagnostics, and structured problem solving.
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