Sreenath Manchepalli
Account Executive at Enchanting Travels
Based in Bengaluru, India
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Seniority
Staff
Department
Sales & Business Development
Location
Bengaluru
Industry
Travel Arrangements
Company size
221
Contact information
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s•••••••@enchantingtravels.com
Phone
5 credits+91 ••• •••• ••••
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Background
About Sreenath Manchepalli
Full name Sreenath Manchepalli Overall 12 years of experience Manage a team of 28 team members I am responsible for Production planning, SLA’s and KPI’s are met Monitoring the volumes, assist team members on queries Reporting – Daily, weekly and monthly Audit – Single point of contact with Concurrent audit team for audit samples Respond to customer query being first point of contact for escalations Attend calls and meeting for the day Attend internal meeting with CG team Assist team members with any queries they have Weekly process review calls and monthly Governance call Conduction 1 on 1 with team member along with my manager and setting goals and objectives, having Individual development plan basis on their competency Part of hiring and appraisals
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