Seniority
Staff
Department
Customer/Client Service
Location
Canada
Industry
Banking
Company size
105K
Contact information
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s•••••••@td.com
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Background
About Sroda Walters
Sroda is a dynamic professional with a strong foundation in economics and marketing. She holds a bachelor’s degree in Economics (Special) and a college diploma in Business Marketing, equipping her with both analytical expertise and creative marketing strategies. Her diverse educational background has provided her with a keen understanding of consumer behavior, market trends, and data-driven decision-making. Currently, Sroda works as a Customer Experience Associate at TD, where she excels in delivering exceptional service, building strong client relationships, and identifying opportunities to enhance customer loyalty. Her role has sharpened her problem-solving, communication, and organizational skills in a fast-paced, customer-focused environment. Previously, she served as an Account Executive for Koru Green Ltd, where she managed brand partnerships and promotional campaigns. This experience sparked her passion for marketing and inspired her transition into the field. To further refine her expertise, she has pursued certifications in Google Analytics and digital marketing fundamentals, combining technical skills with her creative acumen. Sroda is passionate about leveraging her unique blend of customer experience, analytical knowledge, and marketing skills to create impactful campaigns and drive business growth. Her interests in art, beauty, and fitness reflect her innovative and expressive nature. With her strong academic foundation and professional versatility, she is dedicated to making meaningful contributions to organizations and fostering connections with diverse audiences.
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