Seniority
Staff
Department
Customer/Client Service
Location
Kent
Industry
Insurance
Company size
97
Contact information
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s•••••••@aru.solutions
Phone
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Background
About Stacey Hetzel
With over 15 years of professional experience, I currently specialize in customer service administration with a focus on risk services and claims administration. As an Insurance Services Specialist at ARU, I am committed to ensuring accurate and efficient administration processes, aligning with the organization's mission to improve farm/agriculture risks, all while providing a superior experience to policyholders.At Cardinal Health, I managed insurance verifications for commercial, Medicaid, and Medicare policies, consistently achieving top-tier quality and efficiency metrics. By streamlining processes and training new team members, I have supported enhanced team performance and customer satisfaction. My contributions to pilot implementations and order processing have further strengthened the organization's operational capabilities.
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