Stacey Knott
Autism Spectrum Program Unit Clerk at Group Health Cooperative Of South Central Wisconsin
Based in Madison, United States
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Seniority
Staff
Department
Other
Location
Madison
Industry
Hospitals and Health Care
Company size
527
Contact information
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s•••••••@ghcscw.com
Phone
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Background
About Stacey Knott
I have 18 years of customer service experience. I've managed call centers, been the subject matter expert in new procedures and processes, hired and trained new employees. I'm bilingual in Spanish and i spent 10+ years in the health insurance field. I'm familiar with ICD 9, ICD10, HCPC, REV and skilled nursing coding. I've translated medical records from spanish to English, I've traveled to Puerto Rico and Panama to give presentations In Spanish. I have moved onto a Manufacturing setting. I have entered purchase orders into the system, assisted customers with deliveries including International orders. I currently enter orders for the service and training division. I assist customers with issues on their AEDs, enter service orders and schedule their training.
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