Stacey Schram

Background

About Stacey Schram

Over 20 years of professional leadership and operations management experience. Successfully developed and implemented business process improvement strategies to achieve results, managed complex project and change initiatives, and coached and mentored team members and leaders. Managed the daily operations of various Sales, Service, Back Office, and 24/7 Technical Support teams, ensuring quality, efficiency, and customer satisfaction. My core competencies include team leadership, people engagement, continuous improvement, and driving results. My communication skills enable me to build strong relationships with internal and external stakeholders, collaborate effectively across different functions and levels, and resolve issues and conflicts in a timely and professional manner. I am passionate about enhancing the performance and culture of my organization, and I continuously seek opportunities to learn new skills and best practices. Recently achieved Certified Scrum Master in Agile project management. Successfully completed several courses in Excel and Power BI to enhance my data analysis and reporting abilities.