Stacy Scofield
Customer Success Manager at Momentive Software
Based in Colchester, United States
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Seniority
Manager
Department
Customer/Client Service
Location
Colchester
Industry
Software Development
Company size
941
Contact information
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s•••••••@momentivesoftware.com
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Background
About Stacy Scofield
With over 20 years of experience in management, I am a leader and manager at Apple Retail and expanded my skillset into Project and Program Management with Apple's Retail and International People, Programs, and Projects team. I am passionate about developing and executing innovative programs that enhance the customer experience and the employee engagement across different channels and markets. My core competencies include coaching, communication, collaboration, risk management, budgeting, negotiation, and problem solving. I have built process maps, led cross-functional teams, and managed timelines and deliverables for multiple projects with high impact and visibility. I have also led and managed multiple large teams of up to 300 team members both remotely in AppleCare Support and RCC online, and in-person Retail teams ensuring productivity, performance, and quality standards. I am motivated by creating value for the customers, the team, and the organization.
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