Stacy Scott Terrell

Chief Health Services Officer at Kendal At Oberlin

Based in Amherst, United States

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Seniority

C-Team

Department

Healthcare & Human Services

Location

Amherst

Industry

Hospitals and Health Care

Company size

117

Contact information

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Email

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s•••••••@kao.kendal.org

Phone

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Background

About Stacy Scott Terrell

I bring the wealth and wisdom of a 40+ year career in multidisciplinary and multilevel nonprofit Life Plan Community experiences. Over the course of my career I have been resident-centered and driven from my beginning as a groundskeeper and facility services frontline staff member to advancing with education to roles of outreach/marketing director, counselor/chaplain and administrator. I concentrate on nurturing an exceptional resident and staff experience, proven with high levels of satisfaction. I have led our interdisciplinary team in a successful navigation of the challenging COVID pandemic, achieving a consistent Medicare Five Star rating with 17 Ohio Department of Health deficiency-free surveys, and our most recent CARF accreditation survey with no recommendations. Core strengths I possess:• Passion for cultivating a resident-centric culture;• Servant leadership, facilitating consensus and nurturing Vision, CommUnity, and Strategic initiatives;• Advancement of an exceptional and engaged resident and staff experience, empowering those we serve to live their most resilient lives and our staff members to experience work that engages not only their skills and talents, but also their hearts; • Focus on the Kendal hallmarks of excellence in service delivery, financial stewardship, and quality metrics;• Strategic visionary and implementor, creating initiatives that meet and exceed evolving preferences and expectations in elder housing, health care, and elder supports as demonstrated by our partnerships, recalibration of our licensure in the Stephens Care Center, and our current reimagining of a new dining experience in the Friends Corner;

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