Stacy Thomas
Service Management Specialist at Kinetic It
Based in Perth, Australia
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Seniority
Staff
Department
Information Technology
Location
Perth
Industry
IT Services and IT Consulting
Company size
1.3K
Contact information
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s•••••••@kineticit.com.au
Phone
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Background
About Stacy Thomas
Stacy Thomas is the ITSM Bard — blending nearly two decades in IT with a storyteller’s touch. Since 2016 she has specialised in Service Management, earning multiple ITIL and SIAM qualifications and becoming an accredited trainer in both. Whether in the classroom, at industry events, or in communities of practice, Stacy is known for turning complex frameworks into engaging, human stories that resonate. Beyond her professional role, Stacy brings her geekiness, gaming, and community leadership into her work, drawing from experiences as a long-time guild leader in World of Warcraft and as an active voice in industry networks including itSMF WA, Scopism's Circle and the Open Service Community (OSC). Her advocacy for neurodiversity and inclusivity is inspired by her family and drives her passion for building spaces where everyone feels they belong. Curious and creative, Stacy continues to push the boundaries of Service Management, weaving together insight, playfulness, and compassion to leave a lasting impact on both the profession and the people within it.
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