Starr Ward

Background

About Starr Ward

I empower organizational leaders with the data they need to make informed decisions. Drawing on over 16 years of experience in federal IT operations and systems-level analysis, I translate complex program and project data into clear, actionable insights with ease. By marrying technical execution and executive visibility, I drive operational readiness for critical IT programs through decision-ready dashboards and proactive risk mitigation across project portfolios. One of my core strengths is delivering reliable, high-stakes portfolio reporting. From monitoring IRS application health to building automated Power BI dashboards, I’ve led end-to-end initiatives that streamline data delivery for leadership up to the CIO level. With added expertise in Microsoft Project and Integrated Master Schedule (IMS) frameworks, I ensure compliance across all IT portfolio reporting by swiftly identifying delays and flagging issues. Beyond reporting, troubleshooting and systems support remain integral to my approach. Whether maintaining Red Hat Linux server systems for the U.S. Navy or resolving incident reports using Remedy and ServiceNow, I’ve consistently earned praise for my responsiveness and ability to simplify complex technical issues. I take pride in staying focused on each task until stakeholders are fully satisfied with the outcome, balancing efficiency with attention to quality. Known for my positive attitude and collaborative mindset, I’ve been trusted to assume responsibilities beyond my day-to-day scope, including embedding automation into reporting processes and training teams on platform transitions. Outside of work, my commitment to professional growth is even more evident. This dedication is reflected in my advanced education in technology management and a growing interest in how AI can support the evolution of IT project and program management. I bring versatility, a strategic outlook, and a solutions-first mindset to every task. I welcome opportunities to connect with professionals and organizations seeking reliable, forward-thinking IT program analysts or project managers to deliver results and improve processes. Let’s connect.